Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving high quality support on–time is our main priority, so that we backup each website hosting plan with a 1–hour ticket reaction warranty. As you share a ticket or send us a message, our user help and support crew will try all they could do to give the most adequate answer to your problem and to offer assistance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to write to us 24x7x365 with any issue you have got to do with our solutions. We have qualified professionals working at all times to deliver help whenever required. You can use the ticketing system or send us an email anytime, alternatively you can grab the phone or make use of the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guidance while working on your sites within the Control Panel, it is possible to always click the Help button and find your question in the set of content articles that will appear. We have also turned the vast majority of articles into video lessons. The collection of video tutorials will load if you select the Videos button available in each section.