A 99.9% Server Uptime
We have built our website hosting platform using stable hardware components and significantly tweaked software. Our sysadmins have installed a tweaked version of SELinux on our physical servers in order to ensure maximum protection and stability. We have set up a number of DoS protection mechanisms coupled with powerful firewall software to make sure our network is impenetrable and secure.
Our website hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is very important to also build your own network infrastructure. That is why we built a custom internal network in each one of our data center facilities. Relying on high–end Juniper routers and switches, our internal network allows for flabbergastingly fast data transfer rates and is also completely redundant.
Thus, you can enjoy a 99.9% network uptime in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter and in our AU based datacenter, no matter which hosting service you’ve picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are not satisfied with our hosting services, or if you find them insufficient, or if you decide that you must use a VPS servers instead of a cloud hosting account – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control over your domains even when you delete your account with us.
24/7 Technical Support
If you have ever been forced to wait for hours to receive an answer, you’re probably aware of how annoying this can be, even more so when your site is at stake. For this reason, our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be right here for you and they will get back to you within one hour. And the best thing is that their average ticket response time is under 20 minutes!