Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Solution Guarantee

  • Our team of professionals will do their best to respond to your service tickets in less than 1 hour. If, however, the difficulty you have come across demands the help of our Admin =Department,= we’ll address the ticket to the person in charge and will post a note to notify you.

  • Top quality support service

  • Top–quality Technical Help Service

  • We are working for you day and night to deliver guidance and customer support and also to help you with any issue that you might have while you are monitoring your virtual server. We are able to aid you with all pre–configured apps, including your OS, server management panel (with regards to the VPS type) and the Control Panel designed entirely by our company.

  • Intuitive help center

  • An Informative Help Section

  • In the Control Panel that comes gratis with your virtual server, you’ll find an information–rich Help section, consisting of everything you need to know about monitoring your websites and applications. We have included a range of how–to reports and video tutorials that present the essential site administration responsibilities in an easy to read manner.