1 hour ticket response
GDS Pro Web Hosting’s team of tech support engineers is committed to delivering fast answers to each of your queries. We will examine your support ticket immediately after it has been submitted and will get back to you with a solution to your problem within maximum 60 minutes after the client support ticket submission. In reality, our average customer support ticket response time is twenty minutes.
A Top–Notch Customer Care Service
Each member of our help desk support staff has lots of years of experience in the website hosting world and the majority of them have worked for us for at least five years. They are all prepared to respond to all your requests in the most proficient manner possible.
An Easy–to–Browse Help Section
To help you find a quick tip on how you can use a given service, we have implemented a really user–friendly Help section in our Control Panel. You can search through a rich collection of web hosting account administration articles and website management articles, have a glance at our F.A.Q. section or check our how–to video tutorials.