Live Chat Support in Website Hosting
As we consider the fact that a great number of troubles are easily resolved when you chat with a live person, we offer a live chat service for all our potential and active customers. The chat is accessible every day and our customer support agents can assist you with a variety of questions and troubles. If you are not our client yet, you can find out more about our website hosting packages and the website hosting environment in general in order to be certain that your sites will operate efficiently on our servers. In case you already have an account and you've got some questions or you experience any kind of problems with some of our services, you will be able to join us on the live chat and we will provide you with the necessary information or assist you to troubleshoot the issue. You'll need to open a trouble ticket for specific troubles that require more time or the assistance of a system administrator, still for numerous common troubles you can get help on the spot.
Live Chat Support in Semi-dedicated Servers
We offer live chat support as a part of our services, which means that if you have any kind of questions for our semi-dedicated servers, you will be able to contact our customer support team at any time regardless of whether you've already acquired an account or not. In general, the chat service is for pre-sales, billing and general questions and troubles, but we're able to assist you with quite a lot of tech questions as well. We can help you pick the right package for your sites if you don't have an account yet, we can answer any billing questions or concerns you have or we can assist you with setting up your new e-mail address on your PC or smartphone - all of this will be done timely as our live chat service is available all day, every day. Every time you require help, you are able to speak to a representative and save time and effort.